Educação pode mudar sua vida

Most people today have a mobile phone. In fact, many people can't imagine how they ever got along without a portable phone. However, many people also complain about cell phone users. People complain about other people loudly discussing personal matters in public places. They complain when cell phones ring in movie theaters and concert halls. They complain about people driving too slow, and not paying attention to where they are going because they are talking on a cell phone. And they complain about people walking around talking to people who aren't there.
Whenever a new communications technology becomes popular, it changes the way society is organized. Society has to invent rules for the polite way to use the new devices. Our social etiquette, our rules of politeness for cell phones, is still evolving.

O uso de celulares em lugares públicos tem sido prática corrente. O texto aponta que essa prática tem gerado
a) anseios por recursos para ampliar os benefícios dos dispositivos. b) reclamações sobre a falta de normas no comportamento dos usuários. c) questionamentos a respeito da dependência constante dessa tecnologia. d) discussões acerca da legislação para a comercialização de telefones. e) dúvidas dos usuários em relação ao manuseio de novos aparelhos.